About us
A registered NDIS provider built around people
Ametz Group Pty Ltd, trading as Adaptive Services Australia — a Registered NDIS Provider.
Who we are
Adaptive Services Australia provides disability supports under the NDIS, from everyday personal care through to high intensity supports, nursing, supported independent living, specialist accommodation and support coordination.
We are a registered provider, which means we are independently audited against the NDIS Practice Standards and can support participants whose funding is NDIA-managed, plan-managed or self-managed.
Our allied health sister organisation, Access Support, sits under the same parent company, so therapy and daily supports can be planned by one connected team.
What we stand for
Our values
Choice and control
You decide who supports you, when and how. We adapt to you, never the other way around.
Consistency
We keep the same workers with you wherever possible, because trust takes time.
Transparency
Clear pricing, clear agreements, and open disclosure when something goes wrong.
Whole-of-plan thinking
Daily supports, nursing, housing and therapy planned together, not in silos.
Governance and compliance
- Registered NDIS provider, independently audited against the Practice Standards.
- All workers hold NDIS Worker Screening Checks and national police checks.
- Incident management, complaints and open disclosure processes in place.
- Conflict of interest register maintained and reviewed by management.
- Participant records kept securely in Australian-hosted systems.
Where we work
We deliver supports in every state and territory except Western Australia, with offices in four capital cities.
- Sydney, NSWLevel 1, 457–459 Elizabeth Street, Surry Hills NSW 2010
- Brisbane, QLD2/290 Boundary Street, Spring Hill, Brisbane QLD 4000
- Canberra, ACT490 Northbourne Avenue, Dickson ACT 2602
- Melbourne, VICSuite 329/98–100 Elizabeth Street, Melbourne VIC 3000
Ready to get started?
Tell us what you need and our intake team will call you back within one business day.